Business Support Services

Business Support Services

With challenging economics to reduce the cost of skilled resources, reduced infrastructure cost, effective use of key resources and freeing the bandwidth of core resources, organisations globally rely on outsourced business support services to free up their time to manage better business productivity and spend more time on their business critical functions.

These business support services, often called as Back Office Business Process Outsourcing (BPO), are no longer adhoc process, however they become more perennial process that requires full attention with dedicated resources as part of complete business functions.

SourceEdge’s business support services is managed by industry professionals who bring high degree of administrative, operational strategies and customer support centric-skills to manage simple to complex business process support services for our customers globally. With defacto IT skills, our business support resources are flexible, adaptable, self-motivated and passionate resources to provide highest level of customer experience and satisfaction delivering the services round the clock on 24/7.

When our customers engage with SourceEdge to outsource business support services to us, they are guaranteed with larger business benefits of

  • Reduced resource costs
  • Lowest attrition rates
  • Reduced infrastructure cost
  • Efficient process and metrics
  • Strict controls and compliances
  • Access to wide choice of resources matching specific to business functions
  • Get additional bandwidth to manage business critical functions and much more

Remote IT Support

Data Mining

Product Support

Application Support

Language Support

Human Resources Shared Services Support

Finance & Accounting Support

Incident Management Support

CLIENT SUCCESS

Testimonial

SourceEdge have provided a valued service in helping Globalsoft lay foundations in India. Their flexible infrastructure solutions and their knowledgeable advice on local market practices have allowed us to stay focused on our business and its growth.

Vivek Ramakrishna

Impressed with the services

We have been using ‘SpeedFreight’ solution implemented by SourceEdge since 2007. We are impressed on solution features for it’s ease of use, simple and quick to operate, does meet all our business needs to manage operations, financial accounting, customer relationship, goods tracking, warehouse storage and trans-shipment. We could control cost, manage cash-flow and increase profitability every year.

Tarun Shah

AgriSys ERP – complete software

We chose SourceEdge to build and implement AgriSys ERP for our business after exploring several standard products. It is a complete software which has most of the modules required for Seed industry.

Deepinder Singh
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