Microsoft Dynamics for Manufacturing
- Overview
- Automotive Manufacturing
- Chemical Manufacturing
- Consumer Packaged Goods
- Food & Beverages Manufacturing
- Hi-Tech Manufacturing
- Industrial Equipment
- Metal Fabrication
Overview
Manufacturing is still a major engine in today’s economy. The fundamental success factors in this industry remain constant: produce the right products—in the right quantities, at the right time, with good quality, and at a price the customer is willing to pay. However, flexibility and continuous improvements are also imperative.
Success includes the flexibility to respond to emerging markets, such as today’s growth opportunities in China and Eastern Europe, and to the ever-changing needs of the customers. Capitalizing on these opportunities and demands involves quickly adapting to new approaches, trading partners, and procurement strategies.
Microsoft Dynamics offers integrated, adaptable business applications for small and medium-sized organizations and divisions of large enterprises. These integrated solutions—delivered through a worldwide network of experienced Microsoft Certified Partners—work like and with familiar Microsoft software and help automate and improve financial, customer relationship, and supply chain management.
With Microsoft Dynamics solutions, your small or medium-sized manufacturing organization can:
Integrate communication and collaboration
Synchronize communication between engineering, manufacturing, and subcontractors. For example, if engineering makes design changes, operations can know the details immediately. To ensure the increased agility in engineering is supported by your subcontractors, your communication solution needs to integrate with your enterprise resource planning (ERP) system. Product data management and integration between computer-aided design (CAD) and Microsoft Dynamics solutions have helped customers improve product design. Engineers can get an overview of reported errors in drawings, and manufacturing can confirm the latest design is being produced. Business portals let you share information within your systems through the Web to the right people at the right time to keep your business moving forward and your customers happy.
Deliver outstanding customer service
Landing a contract or making the sale isn't enough. You need to provide outstanding after-sales service to ensure customer loyalty. With Microsoft Dynamics solutions, you can track a project from design through "as-built" configuration. The bottom line: Your service personnel will be able to deliver the right parts—a critical first step towards effective preventive maintenance. Microsoft Dynamics CRM gives you access to deep customer knowledge based on past experiences, helping you identify and meet or exceed your service-level agreements (SLAs) and contract requirements.
Provide accurate estimating and quoting
You can efficiently align customer requirements with your capabilities by maintaining a standardized product line and using your previous experience with a customer to suggest the most effective equipment. Microsoft Dynamics solutions can help you plan for standard components, thereby reducing lead time. In many cases the subsequent discovery of omissions or mistakes poses the biggest challenge; Microsoft CRM can help you record customer requirements accurately and reuse the information in future quotes.
Deliver flexible production planning
Production planners often struggle with keeping each job separate and visible in order to match specific customer requirements with resources. When production-runs encounter problems, planning or engineering needs to change the process. But in many cases, these changes are lost in aggregate production activities and data. To help you respond effectively, Microsoft Dynamics solutions support manufacturing modes such as engineer-to-order, make-to-order, make-to-stock, or mixed/hybrid modes. You decide and define your best practices and how you want the planning system to execute. Additionally, wireless technology can help increase the capability and flexibility of your plant and workers.
Efficiently manage projects
Good project management accounts for resources such as materials, capacity, engineers, service personnel, critical paths, and slack time, helping you deliver on time. It also helps you identify the completion state of tasks and provides an overview status of the project. With Microsoft Dynamics solutions, you can set budgets, manage billing, review current costs, and track activities and resources related to a project at many levels of detail. You can also leverage knowledge and content from existing or prior projects to improve your processes and avoid mistakes.
Microsoft Dynamics in Automotive Manufacturing
Competitive ability and efficiency are more important now than at any other time in the history of the automotive industry. Automotive manufacturers are under enormous pressure to keep prices low while coming out with new vehicles that excite the ever-changing demands of the consumer.
This market pressure requires automotive suppliers to effectively address a host of challenges. Concerns include providing visibility into production practices, solving the logistical problems of doing business globally, creating the transparency required to integrate offshore production facilities, getting the real-time information required to make global supply-chain processes run smoothly, and controlling expenses in the face of rising energy costs and escalating employee wages and benefit expenses.
Microsoft Dynamics business software provides powerful and flexible manufacturing, financial, and customer relationship management (CRM) solutions that support lean business processes—making it the ideal system to help you meet these challenges. Microsoft and its partners deliver systems that can help you shrink development cycles, respond quickly to customer trends, comply with changing regulations, and compete globally. With the right technology in place, you can run your business in ways that can help improve operations, open visibility into the supply chain, and increase your competitiveness.
Microsoft Dynamics solutions support:
- Release accounting methods
- Customer and supply chain visibility
- Lean manufacturing capabilities
- Contract and supplier management
- Subcontracting
- Advanced Product Quality Planning (APQP)
- Collaborative design
- In-Line Vehicle Sequencing (ILVS)
- Shop floor data collection
- Container tracking
- Field service and warranty tracking
Microsoft Dynamics in Chemical Manufacturers
Customer demands for fast deliveries and ever lower costs, coupled with increasingly difficult government regulations, place many new and unique challenges on chemical manufacturers. Add to that a continual need for innovative product formulas and recipes and ever-changing packaging variations—and the result is escalating complexity in all areas of the business, including development, purchasing, manufacturing, distribution, and sales.
These market pressures require chemical manufacturers to find new ways to streamline every aspect of their business operations, including successfully maintaining many complex formulas and recipes, complying with regulatory and customer mandates, and managing a wealth of compound-specific characteristics such as shelf life, potencies, and unit-of-measure conversions. In addition, ongoing operational and inventory challenges require closer interaction between research and development (R&D) labs, procurement, production, and marketing.
Microsoft Dynamics business software provides powerful and flexible manufacturing, financial, and customer relationship management (CRM) solutions that support recipe management and efficient demand planning – making it the ideal system to help you meet these challenges.
Microsoft and its partners deliver systems that can help you shrink development cycles, respond quickly to customer trends, and comply with changing regulations. With the right technology in place, you can run your business in ways that can help improve operations, open visibility into the supply chain, and increase your competitiveness—worldwide.
Microsoft Dynamics solutions support:
- Recipe and formula management
- Customer and supply chain visibility
- Yield planning and tracking
- Co-product/by-product management
- Batch optimization and balancing
- Detailed product cost analysis
- Dynamic formula adjustment
- Customizable item and dimensionality structure
- Centralized quality control regulation
- Integrated radio frequency identification (RFID) adoption
Microsoft Dynamics in Manufacturing Consumer Packaged Goods
The consumer packaged goods (CPG) manufacturing business is a thriving, global industry. It serves customers ranging from small shops and convenience stores to mega-store chains and warehouse clubs that increasingly dominate the market. Margins are slim and competition is fierce. And there are hundreds of product categories.
To thrive in this industry, it's imperative that you have a well integrated business solution that can help you respond to your customers, anticipate consumer trends, and retain tight controls over operations.
Microsoft Dynamics solutions offer integrated applications that deliver powerful technologies for CPG manufacturers. These integrated applications can help you succeed by speeding products from time of concept to the store shelf, by removing waste from operations, and by meeting the demands of your retail customers and consumers.
The Microsoft Dynamics technology platform can enable your organization to assemble a complete, integrated set of leading-edge business applications.
Microsoft Dynamics solutions support:
- Just-in-Time (JIT) production
- Supply chain transparency and collaboration
- Integrated bar code and RFID systems
- Cross-company collaborative product development
- Detailed reports to suppliers with data from customer forecasts
- A single view of multiple facilities and departments
- Industry and customer specific reports to identify and prioritize potential areas of cost savings
Microsoft Dynamics in Food & Beverages Manufacturing
The food and beverage industry is remarkably diverse. Thousands of different products and many types of processes (including fresh, frozen, chilled, and long shelf-life goods) serve customers ranging from mega-retailers to small chains, independent stores, catering services, restaurants, and exporters.
Juggling all of these products, processes, and customers creates serious issues. You have to respond to the demands of retailers and customers, manage supply chain processes, and make sure delivery times and schedules are coordinated.
Microsoft Dynamics solutions offer a set of strong applications that deliver a powerful suite of technologies for food and beverage manufacturers. These integrated applications can be deployed quickly and inexpensively without complicated customizations and drawn-out implementation projects.
Benefits of Microsoft Dynamics solutions for food and beverage manufacturers
Microsoft Dynamics solutions give you a flexible IT system, enabling you to meet and exceed your business requirements. Whether you build an RFID solution, customer relationship management (CRM) system, Demand Driven Supply Network (DDSN) solution, or a financial management solution, Microsoft Dynamics solutions can help your company:
- Meet retailer demands
- Respond to consumer trends
- Improve supply chain operations.
- Monitor food safety.
Microsoft Dynamics in High-Tech Manufacturing
The fast pace and global reach of the high-tech industry demands continual innovation, speed, and agility. High-tech manufacturers face tough challenges: Shorter product life cycles, unpredictable demand, and price erosion caused by fierce worldwide competition.
To resolve these problems, you need to optimize your supply chain, enable complete real-time visibility with customers, partners, and suppliers, and implement lean manufacturing processes. You also need to differentiate products with quality service and short lead times for your customers.
A robust, flexible IT infrastructure can help you resolve these issues. And Microsoft Dynamics solutions can help you improve innovation and time-to-market. Microsoft Dynamics delivers powerful manufacturing, financial, and customer relationship management (CRM) solutions. These solutions support lean business processes, help you manage outsourcing and the supply chain, and improve customer service.
Benefits of Microsoft Dynamics solutions for high-tech manufacturers
Microsoft Dynamics solutions give you a flexible IT system, enabling you to meet and exceed your business requirements. Whether you build an RFID solution, customer relationship management (CRM) system, Demand Driven Supply Network (DDSN) solution, or a financial management solution, Microsoft Dynamics solutions can help your company:
- Supply chain management and visibility
- Collaborative design and production planning
- Lean manufacturing
- Outsourced manufacturing management
- Industry and customer specific reporting
- Vendor managed inventory
- Product life-cycle management
- Enterprise portal technology
- Demand planning and forecasting
- RosettaNet integration
- Fabless semiconductor manufacturing
- Field service management
- Linking customer requirements directly to manufacturing, suppliers, and distribution operations
Microsoft Dynamics in Industrial Equipment
Industrial equipment manufacturers make some of the most complex products in the world under some of the most competitive market conditions. Your customers require specialized products, have demanding schedules and designs, and can go elsewhere if you cannot meet their needs.
To succeed in this market, you have to anticipate and meet different customer needs while reducing the impact on your overall processes. You need to: Adapt to alternative manufacturing approaches, drive down costs, shorten the time from quote to cash, have visibility into your suppliers' operations and your customers' needs, and deliver after-sales service.
Microsoft Dynamics solutions offer integrated applications that deliver powerful technologies for industrial equipment manufacturers. These solutions enable you to support multiple modes of manufacturing as well as your service department requirements. They support lean business processes and can boost customer satisfaction. And Microsoft Dynamics solutions can enable your organization to assemble a complete, integrated set of leading-edge business applications.
Benefits of Microsoft Dynamics solutions for industrial equipment manufacturers
Microsoft Dynamics integrated applications can be deployed quickly and inexpensively without complicated customizations and drawn-out implementation projects. Microsoft Dynamics solutions can help your company:
- Enhance collaboration
- Fine-tune processes
- Communicate more effectively
Microsoft Dynamics in Metal Fabrication
Companies in the metal fabrication business face complex requirements that are connected to the needs and demands of their manufacturing customers. Metal fabricators have to make quality products to exact specifications, synchronize their production schedules with the customer's schedule, and deliver products according to their consumption schedule.
To compete effectively, your metal fabrication business must: Be driven by the needs of your customers, minimize overcapacity, and reduce costs. You also have to build solid relationships to attract and retain customers.
Microsoft Dynamics solutions offer integrated applications that deliver powerful technologies for metal fabricators. These integrated applications can help you drive down costs by delivering powerful manufacturing, financial management, and customer relationship management (CRM) solutions. These solutions, in turn, support data transparency, lean business processes, supply chain management, and improved customer service.
Benefits of Microsoft Dynamics solutions for metal fabricators
Microsoft Dynamics solutions give you a flexible IT system that supports:
- Implementation of lean manufacturing with Just-in-Time (JIT) production, supply chain collaboration, visual management, and mixed-mode operation
- Tight coordination and visibility with supply partners
- A single view into all manufacturing, sales, procurement, and financial activity as it occurs
- Linking customer requirements directly to manufacturers, suppliers, and distribution operators
- Customer specific reports that detail where savings can be found and where customers are serviced most effectively
- Improved customer support with effective tracking and monitoring of customer needs and requests
Microsoft Dynamics solutions can help your company:
Implement lean manufacturing
Streamline processes by integrating your manufacturing, procurement, supply chain, and financial systems. You can enable real-time reporting and gain the visibility required to make accurate business decisions on the spot. You can also gain real-time access to supplier status, inventory, work-in-process, sales, purchasing, and financial information. This can help you simplify business activities and minimize waste in purchasing, quotation generation, manufacturing, materials management, and inventory control.
Lower costs
Gain better control over processes and tasks to help reduce waste and boost efficiencies. For example, efficient integration of bill-of-materials components, financials, procurement, manufacturing, and warrantee service activities can help accelerate the time it takes to get products to market. This reduces costs associated with excess inventory and inefficiently. With well integrated solutions, you have a clearer understanding of what products and processes can be reused when creating new projects.
Improve customer relationships
Deliver hiqh-quality customer service by implementing an integrated CRM solution. Microsoft Dynamics solutions can give you the means to develop profitable long-term relationships with tools that help you manage and track all customer-facing activities. You can coordinate with manufacturing to maintain high rates of machine utilization. And CRM integration can use actual manufacturing costs and production availability to more effectively quote a winning and profitable price.