Sports, Clubs, and the Recreation industry operate like any other business but with hospitality and personal service being of paramount importance. Business survival depends on the unity of members affiliated to a club. If members are happy with the service they receive, they remain loyal. Provision of a personalized guest service over and above any regular service impresses members and encourages them to make return visits. Companies in the industry need to re-examine underlying systems and processes to ensure their members can take full advantage of being:
- Connected to multi-channel services
- Connected to in-room technology
- Connected to interoperable systems
SourceEdge’s Experience in Sports & Recreations
SourceEdge’s hospitality practice extends to sports clubs in the golf industry, hotels, and recreation associations. Our approach to solutions ranges from stand-alone to disparate on the web addressing issues of interoperability and allowing for the integration of heterogeneous systems. Our starting point is members’ experience and the provision of a superior member service. We provide end-to-end solutions covering sports/events, membership, assets, operations and administration.